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Hi can anyone help me with a query I have over an in game bonus.Every time I got into bonus I noticed my balance had changed before I even played Is this the way it's supposed to be?

leopard6695o1 wrote: Tue Mar 12, 2024 3:18 pm Hi can anyone help me with a query I have over an in game bonus.Every time I got into bonus I noticed my balance had changed before I even played Is this the way it's supposed to be?

Hello, what do you mean when you play, your balance decreases even though you have a bonus? I think you need to ask customer service about this problem, or maybe your bonus has already expired. But sometimes it happens when you do not activate it before using it. To make sure, ask our customer support about this situation. I hope you will solve it immediately.

leopard6695o1 wrote: Tue Mar 12, 2024 3:18 pm Hi can anyone help me with a query I have over an in game bonus.Every time I got into bonus I noticed my balance had changed before I even played Is this the way it's supposed to be?

In my opinion, it seems like the balance changing before entering a bonus round could be part of the game's design. Some games adjust the balance to reflect potential winnings or losses from the bonus round before it actually begins. However, if you're unsure or if it seems unusual, it wouldn't hurt to double-check with the game's support team to ensure everything is working as intended.

leopard6695o1 wrote: Tue Mar 12, 2024 3:18 pm Hi can anyone help me with a query I have over an in game bonus.Every time I got into bonus I noticed my balance had changed before I even played Is this the way it's supposed to be?

Yes, because possible winnings are frequently pre-calculated, it is typical for your balance to fluctuate when you join a bonus round. Check the game rules, keep note of your sessions to look for trends, and contact support if you have any particular questions about balancing adjustments during bonuses to make sure the game is fair.

Totally normal for your balance to change before a bonus round. The game might adjust it to show what you could win or lose. If you're unsure, just check the game rules or hit up customer support. Hope that helps!

leopard6695o1 wrote: Tue Mar 12, 2024 3:18 pm Hi can anyone help me with a query I have over an in game bonus.Every time I got into bonus I noticed my balance had changed before I even played Is this the way it's supposed to be?

Hello! That is something I have also observed! In fact, it occurs frequently in online casino games. Before you even begin playing, your balance may be changed to reflect any possible prizes from a bonus round that you trigger. Basically, it's to stop individuals from simply paying out the bonus without using it.

leopard6695o1 wrote: Tue Mar 12, 2024 3:18 pm Hi can anyone help me with a query I have over an in game bonus.Every time I got into bonus I noticed my balance had changed before I even played Is this the way it's supposed to be?

Hey there! It sounds like you're experiencing something unusual with the in-game bonus. Typically, bonuses shouldn't alter your balance until you've actually started playing with them. It might be worth reaching out to the game's support team for clarification and assistance with resolving this issue.

leopard6695o1 wrote: Tue Mar 12, 2024 3:18 pm Hi can anyone help me with a query I have over an in game bonus.Every time I got into bonus I noticed my balance had changed before I even played Is this the way it's supposed to be?

Hello
It is not typical for your balance to change before you start playing the bonus round. Normally, the bonus amount should only be deducted from your balance once you start playing the bonus game and placing bets within that feature.